Orders are typically delivered between 2–6 business days from the moment the order confirmation SMS is sent.

As far pre ordered products and/or personalized products which are not yet ready to be shipped at the time of the submitting your order, Prada shall deliver such products at the relevant estimated delivery date (namely within 30 business days, starting from the sending of the relevant confirmation SMS for personalized products and within 8 (eight) weeks, starting from the sending of the relevant confirmation email, for pre ordered products.

Once the package is shipped, you will receive a confirmation SMS with the tracking number of the courier.

You can select the shipping method (if available) from the drop-down menu and the relevant amount is displayed in the shopping bag.

Our courier cannot deliver to PO boxes or general delivery addresses.

Deliveries are made Monday to Sunday during business hours.

In the event that nobody is available to receive for the order delivery, our courier will contact Client Service, and Client Service will assist to reschedule the delivery with the client.

A tracking number from our courier will be assigned to each relevant shipment.  

You will receive an SMS with the tracking number to track the packages.