记名店铺消费额度的条款和条件 - 简体中文

Nominative Store Credit Terms and Conditions - English

记名店铺消费额度

1. 本条款和条件（以下简称“条款和条件”）规定了普拉达（定义于下文第7条）如何发放下文所述及定义的“店铺消费额度”，以及该店铺消费额度的性质、用于后续购买其他产品的使用方式和有效期等。

2. 顾客（以下简称 “顾客”）在普拉达集团店铺（定义于下文第7条）购买普拉达所销售产品（以下简称 “产品”）后，因申请更换产品（顾客就原购产品支付的价款高于新换产品价格的情况下）或退回产品而申领并使用店铺消费额度的，适用本条款和条件。

3. 为获得并使用店铺消费额度，顾客须先在Prada集团客户资料库完成注册。

4.店铺消费额度

4.1 在遵守产品销售小票及本条款和条件所载相关规定的前提下，顾客可申请办理以本人姓名登记的店铺消费额度（“店铺消费额度” ），该店铺消费额度对应的名义金额以人民币计，按实际情形确定（ “初始可用额度”）：或等同于退回产品的价款；或当顾客就其原购产品支付的价款高于新换产品价格的情况下，则为该二者的差额。

4.2店铺消费额度

(a) 仅可在顾客出示证明其购买产品的有效凭证后发放；

(b)自其发放之日起的1（一）年内有效，该期限可依下文第4.4条的规定予以延长；

(c) 可遵循如下规则用于购买其他产品：
(i) 于Prada专卖店所购的产品在退回或换货时提供的店铺消费额度：仅限在中国大陆地区的Prada专卖店使用。
(ii) 于Miu Miu专卖店所购的产品在退回或换货时提供的店铺消费额度：仅限在中国大陆地区的Miu Miu专卖店使用。
(iii) 于百货商店店铺所购的产品在退回或换货时提供的店铺消费额度：仅限于原购买该商品的同一百货商店店铺使用。
(iv) 于Prada奥莱店所购的产品在退回或换货时提供的店铺消费额度：仅限在中国大陆地区的Prada奥莱店使用。

(d)不得转让给他人，也不得由持有店铺消费额度的顾客以外的任何人使用；

(e) 店铺消费额度仅系普拉达基于特定交易关系及顾客申请所提供的非现金性售后服务安排，不构成顾客向普拉达预付或储存的现金，其不具有独立的财产性权利属性，亦不属于任何形式的预付卡、储值卡、信用卡或借记卡，不支持充值，也不得提取现金；且店铺消费额度不会产生、结算、支付、计入或认定任何利息、其他收入或利益；

(f) 可以一次或多次使用，用于一次或多次购买产品，以店铺消费额度初始可用额度为上限，直至其用尽，并且所有使用行为应遵守本条款和条件的进一步规定。每完成一笔产品消费，初始可用额度将按对应消费金额扣减（ “剩余可用额度”）；

(g) 店铺消费额度一经发放，将不能退回普拉达，也不得以现金或其他任何支付方式办理退款。

4.3 顾客接受店铺消费额度的，不得同时再主张其他救济方式，且应被视为放弃法律规定的或普拉达承诺就被更换产品或被退回产品提供的其他法定及约定质保，无论该产品是否存在质量问题。

4.4 除普拉达另行批准延期外，当店铺消费额度对应的剩余可用额度归零，或是自发放之日起 1（一）年内仍未使用完毕的，该店铺消费额度相关的可用额度将自动作废。

4.5 若选购产品金额超出店铺消费额度的初始可用额度或剩余可用额度，顾客需使用普拉达允许的其他支付方式补足差额。

4.6 使用店铺消费额度购买的产品发生退货时，顾客仅有权恢复与其就退货商品所付价款相对应金额的店铺消费额度。

4.7 店铺消费额度是记名的，若其发生遗失、被盗、损坏或灭失，普拉达在核实顾客身份后，可自行酌情决定补发新的店铺消费额度并将原店铺消费额度作废。

4.8 普拉达不会向顾客寄送任何关于店铺消费额度及/或剩余可用额度的对账或其他信息。顾客可前往中国大陆地区的普拉达集团店铺，或联系普拉达客户服务中心，查询店铺消费额度剩余可用额度。

4.9 若普拉达发现实质性会计或记录错误，普拉达保留更正店铺消费额度之剩余可用额度的权利。若怀疑店铺消费额度被用于欺诈、非法活动，或使用方式违背公平及诚信原则，普拉达亦保留禁止该店铺消费额度使用的权利。如需咨询或申请释疑，顾客可联系普拉达客户服务中心。

4.10 无论出于何种原因，对于店铺消费额度遗失、被盗、损坏、灭失，或是其被未经授权使用、欺诈性使用、非法使用，而产生的任何种类损失（无论是直接或间接损失），普拉达在任何情况下概不承担责任。

5. 本条款和条件受中华人民共和国（仅为本条款和条件之目的，不含香港特别行政区、澳门特别行政区及台湾地区）的法律管辖。凡因适用及解释本条款和条件产生的一切争议，均应提交至上海仲裁委员会，按照其届时有效的仲裁规则在上海通过仲裁解决。仲裁裁决将是终局裁决，对顾客与普拉达均具有约束力。

6. 顾客应依据包括税收法规在内的适用的法律法规，自行承担因持有店铺消费额度而产生的任何纳税义务。

7. 本条款和条件所称普拉达，系指在店铺消费额度签发地运营普拉达集团店铺的普拉达集团旗下公司。本条款和条件项下，普拉达系指普拉达时装商业（上海）有限公司，注册地址：中华人民共和国上海市南京西路 1366 号恒隆广场办公楼二号楼41层 4109 、4110室，邮政编码 200040。本条款和条件所称普拉达集团店铺，系指普拉达在中国大陆运营的Prada专卖店、Miu Miu专卖店、百货商店店铺及Prada奥莱店，且为本条款和条件之目的，不包括免税店、机场店或电子商务渠道店铺。

8. 本条款和条件以中文和英文书就，两种语言同等有效。但若两种语言存在不一致的，就该等不一致而言，以中文版本为准。

Nominative Store Credit

1. These terms and conditions (the “Terms and Conditions”) regulate how PRADA, as defined in article 7 below, may issue the so-called Store Credit, as described and defined below, as well as the characteristics, the modalities of use for the subsequent purchase of another Product and the terms of validity of the Store Credit.

2. The Terms and Conditions apply in the event of the obtaining of the Store Credit and its subsequent use, due to a request for replacement (if the price paid by the Customer for the replaced Product is higher than the price of the new Product) or return of a product sold by PRADA (the “Product”) and purchased by a customer (the “Customer”) from any store of the Prada Group Store (as defined in article 7).

3. In order to obtain and benefit from the Store Credit, the Customer must firstly register in Prada Group customer data base.

4. Store Credit

4.1 Subject to the relevant terms and conditions set forth under the sales memo of the Product and these Terms and Conditions, the Customer may request the issuance of a store credit registered in the Customer's name (“Store Credit”), with a nominal value in RMB corresponding to the price of the returned Product or the difference between the replacement and the replaced Product if the price paid by Customer for the latter is higher, as the case may be (“Initial Availability”).

4.2 Store Credit:

(a) may only be issued upon presentation by the Customer of valid documentation justifying the purchase of the Product;

(b) must be used within 1 (one) year from its issue, which may be extended as indicated in paragraph 4.4 below;

(c) may be used to purchase other Products in the manner set out below:
(i) Store Credit issued upon return/replacement of the Product purchased from a Prada Store: exclusively at Prada Stores in Chinese mainland.
(ii) Store Credit issued upon return/replacement of the Product purchased from a Miu Miu Store: exclusively at Miu Miu Stores in Chinese mainland.
(iii) Store Credit issued upon return/replacement of the Product purchased from a Shop in Department Store: exclusively at the same Shop in Department Store where the original purchase was made.
(iv) Store Credit issued following the return/replacement of a Product purchased from a Prada outlet: only at Prada outlets in Chinese mainland.

(d) is not transferable to, nor can it be used by, anyone other than the Customer holder;

(e) is a non-cash after-sales arrangement provided by PRADA based on a specific underlying transaction and the Customer’s request. It does not represent any cash prepaid, deposited or stored by the Customer with PRADA, does not constitute an independent proprietary right, and is not any form of prepaid card, stored-value instrument, credit or debit card and cannot be recharged with additional funds or sums, nor can it be used to withdraw cash and no interest or other income or benefit shall accrue or be due, paid, credited or recognized in respect of the cash equivalent of Store Credit;

(f) may be used, in one or more instalments, for one or more purchases of Products, until the Initial Availability associated with the Store Credit is exhausted and not beyond that amount, and in accordance with the further provisions of these Terms and Conditions. The Initial Availability shall be progressively reduced by the amount corresponding to each further purchase of Products (the “Residual Availability”);

(g) once issued, it cannot be returned to PRADA and it is never refundable in cash or by any other means of payment.

4.3 The Customer’s acceptance of the Store Credit shall not be cumulative with any other remedies and shall be deemed as the waiver of any further legal and/or conventional warranty provided by law or made available by PRADA for the replaced or returned Product, no matter whether such Product has any quality issue.

4.4 The credit position connected to the Store Credit is automatically closed when the relevant Residual Availability reaches a balance of RMB 0 (zero) or if it is not used up within the term of 1 (one) year from its issue, subject to any extensions granted by PRADA.

4.5 If the value of the Products chosen for purchase exceeds the Initial Availability or the Residual Availability of the Store Credit, the Customer shall make up the difference by using another payment method chosen from those permitted by PRADA.

4.6 In case of return of Products purchased using a Store Credit, the Customer shall only be entitled to the reinstatement of the Store Credit for the amount corresponding to the price paid by Customer for the returned Product.

4.7 In the event of loss, theft, damage or destruction of the Store Credit, PRADA will replace the Store Credit at its own discretion and block the previous Store Credit, after identifying the Customer, the Store Credit being nominative.

4.8 No statement of account or any other information relating to Store Credit and/or Residual Availability will be sent to the Customer. The Customer may obtain information about the Store Credit Residual Availability at Prada Group Stores located within Chinese mainland or by contacting the Prada Client Service.

4.9 PRADA reserves the right to rectify the Residual Availability of Store Credit if it finds material accounting or transcription errors. It also reserves the right to disallow the use of Store Credit if it suspects its use for fraudulent or illegal activities, or its use in a way contrary to the principles of fairness and good faith. For information and requests for clarification, the Customer may contact the Prada Client Service.

4.10 PRADA shall in no event be liable, for any reason whatsoever, for damages of any kind, direct or indirect, resulting from loss, theft, damage, destruction or any unauthorized, fraudulent or illegal use of Store Credit.

5. These Terms and Conditions shall be governed by the laws of the People's Republic of China (for the purpose of these Terms and Conditions, excluding Hong Kong SAR, Macao SAR and Taiwan region) and any and all disputes arising from or relating to the application and interpretation of these Terms and Conditions shall be submitted to the Shanghai Arbitration Commission and resolved by arbitration in Shanghai in accordance with the arbitration rules of the Shanghai Arbitration Commission in effect at the time of submission. The arbitral award shall be final and binding upon the Customer and PRADA.  

6. The Customer, in accordance with applicable legislation, including tax legislation, undertakes to fulfil any tax obligations that may arise from the possession of Store Credit.

7. PRADA shall mean the Prada Group company operating the Prada Group Stores, in the country where the Store Credit is issued. Under these Terms and Conditions, PRADA is identified as the company PRADA Fashion Commerce (Shanghai) Co., Limited., with registered office in PR. China at Room 4109-4110, 41th Floor, Office Tower 2, Plaza 66 1366 Nanjing Xi Road, 200040 Shanghai. Prada Group Stores under these Terms and Conditions shall mean the Prada Stores, Miu Miu Stores, Shop in Department Store and Prada outlets operated by PRADA in mainland China, and, for the purposes of these Terms and Conditions, shall exclude duty-free stores, airport stores or stores in e-commerce channels.

8. These Terms and Conditions are in both Chinese and English. Both versions have equal legal effect. In case of any inconsistency, the Chinese version shall prevail.